I’ve only got a few minutes, but I had to get something off of my chest.

After determining that I’m just not going to use my gym membership, I decided to give my 30 days notice. I knew that I had to get this handled quickly, as the end of the month was quickly approaching.

I called my gym on Monday morning and was put through to their accounting office, where I got a voicemail; I left a message letting them know that I needed to cancel, and to call me. After not hearing back all day, I called back, and again was put through to voicemail — once again, I left a message.

I then followed up with an email to ensure that I had some kind of proof that I had indeed tried to cancel.

I didn’t hear back from anyone on Tuesday, so on Wednesday I sent another follow up email regarding cancellation and CC’d my wife for yet more proof that I had indeed contacted them about the matter.

This morning, Thursday, I received a phone call from someone regarding my membership. She told me that she had canceled the membership and gave me a confirmation number of the cancellation.

I inquired why it took so long for someone to get back to me and she told me that she had called and left me a message on Monday afternoon. I thanked her and got off the phone.

I was upset that I must have missed the call and her voicemail, so I called to listen to this missed message.

It wasn’t there.

I checked my cell phone.

There was no message.

I checked my wife’s.

There was no message.

Perplexed, I decided to check the missed calls on my phone and logged into my phone accounts to see when she called, but there was NO record that she ever called!

Sometimes CYA Will Bite YOU Back

Clearly, when she told me that she had left me a message, she was covering her ass. Most people would have accepted the information and moved on, but I was fairly certain that I would have know if she called.

This woman simply lied to me.

Do you think I’ll EVER refer anyone to join that gym?

If you said no, you nailed it! I’m now going to tell everyone the story of how I was lied to, instead of telling people about the gym itself. By doing a CYA, she instantly created bad karma and publicity for the gym.

Why did she do it?

I have no idea, but sometimes it is easier to lie then to admit that you were wrong.

I bet that is the case here.

Lessons Learned?

Lying can be bad for business, so stop doing it!

Tags: advice, business, Cover your ass, Information

Yesterday, I received a message that blew my mind. In a post that I wrote for another blog last summer, I had included an image that I found in Flikr’s Creative Commons directory. This image was posted under a license requiring anyone using it to attribute the image to them.

(NOTE: Image above is not the image in question)

Of course, when I placed the image in the post, I included the image’s title, the photographer, and finally, a link back.

And Then Things Changed

The message that was sent to me went like this:

At the time that you posted the picture, it did have a Creative Commons License. . . . That said, at this point, the picture now has full copyright protection with ‘all rights reserved’. Since I have not given you permission to use my picture, would you kindly remove it from your site?

Of course, I respected their wishes and removed the image, but am I the only one who sees a problem with all of this?

Once you grant open access to your works and people start to use those works, how on earth do you come forward and ask for them to stop? Am I crazy, or is that akin to Amazon deleting the Orwell books on your Kindle?

Why Change Your Work from Open Source to Pay to Play?

I guess I don’t understand what inspires someone to go back on their promise to give the world free access to their works. Even if they do, who goes and hunts down everyone who has used that content and demands it be taken down?

Its all a bit funny to me . . . I guess I’m just still trying to process it.

Photo Credit: TilarX

Tags: Copyright, Creative Commons, Creative Commons licenses, flikr, Open source

With every few upgrades of Wordpress or so, I notice that there is no longer a need for one of the plugins that I’m using. In may cases, Wordpress itself has integrated the functionality that the plugin was designed for. Occasionally, I’ll note that one of my plugins has become relatively useless to me or to my blog.

Upgrading Your Plugins

As the software has become more sophisticated, upgrades to both WP and to the plugins themselves have become much more simple. The latest incarnations of the site all have one step instant upgrades for both the plugins and WP.

With that in mind, upgrading has become a bit of a no-brainer!

When the software tells you to upgrade, just do it! It’ll help keep you protected from the increasingly sophisticated bad guys who are always on the prowl. This goes for both WP iteself and the plugins.

So . . . How Often Do YOU Clean Out Your Plugins?

Am I the only one out there chucking these things into the junk bin?

Photo Credit:

Tags: blog, plugin, upgrade, Wordpress

• I learned that my neighbor’s “lawn” was likely sending the bugs that were destroying mine – thanks LawnDoctor for the info.
  
• I was hopelessly unable to connect with several key people who I rely on for advice and help.

• I was the victim of a “glitch” at Paypal that resulted in the removal of hundreds of dollars from my account . . . hopefully they rectify it ASAP and refund my money.
• I still never heard back from the reality television show that had supposedly booked me as a guest. Their credibility is definitely out the window in my book.
• I had WAY too much drama with website crashes, load issues, and other computer-related problems. I’m starting to tire of these things.
• I climbed two 14,000+ foot peaks – Grays & Torreys. That was rough, but a blast! (see pic)

Lets aim for a more relaxed week to come . . . only time will tell.