CNN & MSNBC Want to Know about My American Airlines Horror Story

i flyed maybe 20 time and my favorites are
air france and air madagascar. thats it is
what i can say.

Everybody will have travel plans as such in their free time as it could be out of the countries even. Thanks for sharing the news in the CNN that has telecast previously.

With Lufthansa i have only good experiences. I only fly by lufthansa or star alliance.

Are consumers entitled to a compensation for such ill treatment by the airlines?

It was an improper treatment on the part of the airliner committed against you. I guess its better to lodge a compensation case against AA.

I think that was a unfortunate experience to happen to you! I can’t believe that they told you after all that, that they reinstated the flight. Could you have switched to the flight and then gotten your money back from the other airline? It shouldn’t have happened in the first place, but I’m glad that the press got a hold of you. Hopefully, this will not happen again to anyone. what you say ?? :(

If they did, then its good....finally media is getting down to some useful business.... :)

That's good news dude, it seems that is the way of the world at the moment. In the UK this week, the third biggest holiday package airline went bust and left thousands of people stranded in their resorts. With the banks closing all over, the financial squeeze will be felt for a long time to come.

I can’t think that they have told you after all that, that they restored the flight. Could you have switched to the flight and then got the money back from the other airline? It wouldn’t have happened in the first place. Hopefully, this will not happen again to anyone.

Well, glad to see you went to the press with this. Show them that you can't be pushed around!

Guys, AA is horrible. I read your story, and its a great one! No wonder the media is contacting you! Haha

Thats why im flyin jetblue

I wonder how many people this happened to. At least someone's getting some media attention from this, way to go!

thats good for you,you got attention of famous news channels.mostly the American airlines authorities would refund your money & see to that no other passenger undergoes such things.

I had a similar thing happen to me in the UK with a UK based company where I blogged about them. Next thing I know I have the BBC contacting me asking questions then the large company wanted a chat to see if they could remedy it. I know in future if a company ever pisses me off Im heading straight for my blog.

I have had so many disappointing experiences with American I refuse to fly them anymore.

I also wonder if this is somehow related to 9/11, if the airlines are all going bankrupt? I know many still fear flying, because of this.

They're talking about jacking up prices now, because they are taking out a row of seats, amd making more room, larger seating platforms for more space.., but at the same time they're talking about not playing movies, or giving out headphones to use (you have to bring your own), and eliminating food and drinks, except for internation trips only.. I can understand how fuel prices are effecting the Airline industry, but come one.

The problem with airlines is they don't care about the passengers. It's like herding cattle to them.

I love when these companies are exposed for their bad behavior.

It sure is a bummer when companies don't care about the customers and only want to pad the bottom line. I hope that this all gets fixed and that you aren't left with a loss because of the airlines that screwed up. That is just utterly ridiculous.

Good Informative post
Stumbled you cheers!
Will Keep in touch with you :)

Only 68 comments so far?! I assume that everyone has at least 1 horror story to share about those airlines. They put customer service in the back seat and now they are always close to bankrupt. Take a page out of the foreign airline's policies. They are doing fine.

Go get em tiger.

Man that sounds awesome so finally you got someone to look into your mishap. And i hope AA learn their lesson for treating you.

Atleast they got back to you, any further news? I would keep hassling untill you atleast get a rebate!

It was a frustrating incident happened to you! I can’t think that they have told you after all that, that they restored the flight. Could you have switched to the flight and then got the money back from the other airline? It wouldn't have happened in the first place. Hopefully, this will not happen again to anyone.

Hopefully, you going to the press, will prevent things like this from ever happening again.

That was a frustrating experience to happen to you! I can't believe that they told you after all that, that they reinstated the flight. Could you have switched to the flight and then gotten your money back from the other airline? It shouldn't have happened in the first place, but I'm glad that the press got a hold of you. Hopefully, this will not happen again to anyone.

Wow - I can't believe American Airlines were so rotten to you! That's completely unacceptable. Great idea going to the press about it - I would've done the same thing.

It really sucks that you had to lose so much money to get things straightened out - I hope you're refunded properly and that you never have to experience anything like that again.