Comments on: Never Accuse Your Customer Without Having All the Facts! AND Don’t Steal People’s Content!

By: onlinepaidsurveys

onlinepaidsurveys — Sat, 29 Aug 2009 06:48:19 +0000

Yeah you are right..
I am agree..Being a customer I know that what are the main problems customers faces..

Thanks..

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By: m yakub chowdhury

m yakub chowdhury — Wed, 06 May 2009 19:17:34 +0000

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By: Tonya

Tonya — Tue, 14 Aug 2007 17:08:10 +0000

The reason that this happened to you is because EzineArticles treats their employees terrible. They can’t hold onto any editors long enough to gain any consistency. Interesting how Chris Knight’s reply to your post on his blog actually named the editor that sent you the reply he had wrote! Talk about classless. Isn’t management suppose to stand by their employees, not throw them to the sharks? Unfortunately you will never find consistency with EzineArticles because they can’t hold on to their employees long enough to train them properly. So Chris Knight gets a big “Thanks for admitting you were wrong!” and some employee left crying I am sure for doing what they were asked to do by Chris.

By: kalpesh

kalpesh — Tue, 31 Jul 2007 06:49:05 +0000

customers are king. We can’t argue with them, right or wrong. A marketer must be patient enough to take the critisism.

By: Vindication and a Public Apology: Courage & Cowardice by TimeForBlogging

Tue, 22 May 2007 17:22:23 +0000

[...] the situation that occurred with Ezine Articles. For those of you who don’t, have a look at Never Accuse Your Customer Without Having All the Facts! AND Don’t Steal People’s Content!. In brief, I submitted an article to this site that syndicates articles, but my article was [...]

By: Joshua Dorkin

Joshua Dorkin — Tue, 22 May 2007 17:06:08 +0000

Thanks for your words here and on the apology post Lance.

By: Lance Winslow

Lance Winslow — Tue, 22 May 2007 04:09:43 +0000

I know how you feel Josh, I had a “Trade Journal” once that I submitted an article and they claimed the same thing. Turns out someone had taken my article from someone who had stolen it and put their own name on it and the trade journal editor saw it and accused me of article theft, heck I was the victim. I would say that not only was that a pretty decent article and that you are a good writer, but also because of this fact people often have their articles stolen and they show up around the Internet with someone else’s name on them? Interesting isn’t it. Be well Josh, keep up the great work.

By: Article Writing & Marketing Insights - EzineArticles Blog » Josh Dorkin’s Blog Comment

Tue, 22 May 2007 03:51:09 +0000

[...] We were recently publicly tweaked by EzineArticles expert author Josh Dorkin in his blog: Never Accuse Your Customer Without Having All the Facts! AND Don’t Steal People’s Content! [...]

By: Boycott Chase Bank and Learn What Not to Do In Customer Service by TimeForBlogging

Thu, 19 Apr 2007 16:43:23 +0000

[...] service is Paramount! If you treat your customers like crap, there will be a backlash against you, especially in the days of the internet. If you treat them [...]

By: Joshua Dorkin

Joshua Dorkin — Thu, 19 Apr 2007 01:21:37 +0000

I can’t explain the action of others, only my own – me

By: Carol King

Carol King — Thu, 19 Apr 2007 00:21:51 +0000

Hi Josh
Interesting you should mention this. I had a similar incident with EzineArticles myself. But mine was a little more bizarre. Three weeks after having an article approved by Ezine, I saw my article on a site and noticed it contained a typo. So I went to my account and edited the article and re-submitted it. The article was rejected and I was asked to contact them. After two weeks of repeatedly submitting contact forms with no reply, my article miraculously reappeared on the site, with no explanation or apology. Life is surly strange over at EzineArticles.

Have a great day.
Carol King.