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December 6th, 2006 by Joshua Dorkin | Filed under Mac.
The iMac saga was resolved without a problem. I guess I know why everyone raves about Apple. I brought my brand new broken iMac to the local Apple store yesterday and was amazed at the service I got.
After the tech guy tried to turn on my machine and saw the problem, he told me he’d go get me a new one! He even asked if I wanted the model with the wireless mouse and keyboard for free for my trouble as a new Mac user. ARE YOU KIDDING???
He was going to give me $60 in hardware for my trouble! I choose not to get the wireless (I hate changing batteries), but within 25 minutes I was walking out the door with a brand new computer.
I guess someone just accidentally handed me a lemon instead of the apple I had paid for!
After one day with a Mac, I have to say I don’t why I ever used a PC!
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Lucky you! But I guess that store is so totally into customer service. Good thing you found that store. I hope that there are more stores like that.